| Time of day | Customer Services Phoneline | Troubleshooting Guide | Mechanical Breakdown/Accident Support Phoneline | |
|---|---|---|---|---|
| Response Times | ~5mins | Instant | ~1hr (opening hours) | ~5mins |
| Opening hours (Monday-Friday 9am-5pm) | ✅ | ✅ | ✅ | ✅ |
| Evenings/Nights (5pm-9am) | ❌ | ✅ | ❌ | ✅ |
| Weekends | ❌ | ✅ | ❌ | ✅ |
How to reach us?
| Method of Contact | Details | Availability |
|---|---|---|
| Phone - Living Area/anything else | 02085732300 / +44 (0) 208 573 2300 | Monday-Friday 9am-5pm |
| Phone - Breakdown/Accident | 02085732300 / +44 (0) 208 573 2300 | 24/7 365 days a year |
| [email protected] | Monday - Friday 9am-5pm | |
| Troubleshooting Guide | bit.ly/spaceshipshelp | 24/7 365 days a year |
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