What insurance options do I have?

Modified on Thu, 19 Oct 2023 at 01:56 PM

All Spaceships vehicles are insured and covered for damages to the vehicle and property of a third party. We provide Bronze Cover insurance included for no extra cost in the daily rate. As the hirer you are responsible for the excess on this, which is £1,500 on campervans and £2,500 on motorhomes, per claim. 


You may also upgrade to our Gold Cover to reduce the excess to £0 (first claim only) or to our Silver Cover to reduce the excess to £250 (first claim only). The excess would be due per insurance claim incident such as an accident, damages, breakdown or loss that were to occur during your hire. Gold Cover and Silver Cover insurance cover the first claim only. If a claim occurs before the expiry of the Rental Period, you will default to Bronze Cover for the remainder of your trip and be liable for the excess amount for each further claim.


We will freeze the excess amount of your chosen insurance option as a Security Deposit on the bank card associated with your booking. This will be frozen within the 24 working hours prior to your pick up. Bank card details must be on all Rental Agreements and must be in the name of the main hirer unless prior arrangements have been made. 


You have to pay the excess for each insurance claim incident regardless of which party may be at fault. The insurance excess is taken per claim, not per rental. Spaceships will take the excess as soon as the accident or loss occurs/is reported. No insurance excess will be refunded until any claim is fully settled. Spaceships may also charge the daily hire rate per day the vehicle is off the road unable to be rented, as well as any other consequential losses.


The insurance covers damage to the vehicle and property of a third party. The insurance does not include any personal insurance for the hirer (including death or bodily injury to the driver) or cover any personal possessions. You should take your own travel insurance policy for this.


Theft is not covered with any insurance option. You will initially be liable for the full cost of the stolen vehicle. If Spaceships are able to make a successful insurance claim that reimburses the cost of the vehicle, your liability will then reduce to £1,500 (£2,500 for Motorhomes). This is regardless of the insurance option chosen.


UK & Ireland travel only insurance options:

 

Cost per Day

Excess

Bronze Cover 

Included

£1,500 per claim

Bronze Cover - Motorhome

Included

£2,500 per claim

Silver Cover

£20

£250 (first claim only)

Silver Cover - Motorhome

£40

£250 (first claim only)

Gold Cover

£25

No Excess (first claim only)

Gold Cover - Motorhome

£60

No Excess (first claim only)


All EU countries:

 

Cost per Day

Excess

Bronze Cover EU

Included

£1,500 per claim

Bronze Cover - Motorhome EU

Included

£2,500 per claim

Silver Cover - EU

£25

£250 (first claim only)

Silver Cover - Motorhome EU

£45

£250 (first claim only)

Gold Cover EU

£30

No Excess (first claim only)

Gold Cover - Motorhome EU

£65

No Excess (first claim only)


At Spaceships, we strive to not be part of the reputation that the industry has with damage/repair charges. We take and send pictures of your vehicle to your email prior to each hire including mileage and fuel to ensure that our customers are not getting charged for damages they have not responsible for.  


As per the terms of your rental agreement, the repair of any damages to your vehicle or any third party vehicle will be charged at cost at the current time. We will invoice you for any damage/repair cost for your own insurance purposes.

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